Conflict / Complaints
HHMH is committed to creating and maintaining constructive, productive and supportive relationships within our Organization. With Associations this large, we understand there are contrasting styles of understanding and acting, as well as different points of view.
Overall HHMH recognizes that human interactions can often be complex, and sometimes difficult. In all cases it is hoped that the parties can resolve their differences by speaking with each other after the mandatory 24 hour waiting period.
If however, differences cannot be resolved, the general steps to obtain a resolution are as follows:
Discussion between Coach, Player and Parent Liaisons. First contact for issues with a Team Official should be through your Parent Liaison.
If after Step 1, there is not a resolution, the team official, usually the Parent Liaison, will follow up with HHMH Executive for resolution.
Otherwise, failing Step 1 and 2 above, or if the complaint falls outside of the Step 1 or Step 2 process you can submit a form here:
House League Conflict/Complaint
Rep Hockey Conflict/Complaint
NOTE: Anonymous complaints will not be responded to. All forms will be sent to applicable Executive including the Director of Hockey Operations.